“Clients want something they can manage after they leave the salon.”

It’s easy to see how much Christina enjoys working at Svengali, her place of employment for the last six years. “It’s so relaxed and friendly – like family almost,” notes Christina, one of the salon’s more bubbly personalities.

Christina ensures the family atmosphere is felt by clients, as well. That means ensuring clients are well taken care of from the moment they enter the salon. It also means ensuring the client gets a style that brings them back again and again. For some, that involves exploring the creation of a new look, a challenge Christina loves to embrace. Other clients want a look made popular by a big name movie or TV star.

All clients want something they can manage after they leave the salon. “It’s all about doing something that the client feels great about and can manage on their own.”